Privacy policy

Last updated: October 26, 2026

RELUNE is operated by Daichi Bunka Kikaku G.K. in Kobe, Japan. This Privacy Policy explains what personal information we collect, how we use it, and the choices available to you when you visit our website, place an order, or contact us.

Information we collect

Depending on how you use the site, we may collect your name, email address, phone number, billing and shipping address, order and return details, payment-related information processed by our payment providers, messages you send us, and technical information such as your device, browser, IP address, cookies, and site activity.

How we use information

To process payments, orders, delivery, returns, and customer support.
To operate, secure, and improve our website and services.
To send marketing communications where permitted and according to your preferences.
To prevent fraud, comply with legal obligations, and protect our rights.

Service providers

We may share information with Shopify, payment providers, shipping and customs providers, and other service providers that help us operate the store. We may also disclose information when required by law or necessary to protect our customers, business, or rights.

Cookies and marketing choices

We use cookies and similar technologies for essential site functions, preferences, analytics, and marketing where enabled. You can adjust your browser settings and use our Privacy Choices page where available.

International transfers and retention

Your information may be processed in countries outside your place of residence. We keep information only as long as reasonably necessary for orders, customer service, business records, legal obligations, and dispute resolution.

Your rights

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, and to opt out of certain marketing or targeted advertising. Contact us to make a request. We may need to verify your identity.